PSM Communications has been an exceptional partner to my global marketing team here at Mercer. Their deep HR expertise and ability to translate complex people-and-culture topics into compelling content have meaningfully elevated our work, particularly our Global Talent Trends Campaign as well as our content that was showcased at Davos. Across high-profile, fast-moving engagements, PSM consistently delivers polished, strategically aligned content on tight timelines and with minimal revision. I would recommend them without reservation to any organisation seeking a marketing partner with genuine HR expertise and the capability to perform on the global stage.

I had the pleasure of working closely with Michael during an important period in TORI’s journey as we prepared for our acquisition by Thistle Group. What impressed me most was how quickly he became part of the business. Michael built strong relationships across our leadership team and took the time to understand not just our marketing objectives, but our wider commercial and strategic priorities. Throughout our engagement, Michael combined strategic thinking with a practical, hands-on approach. He brought ideas, energy and professionalism at a time of significant change, and I always valued his ability to balance long-term thinking with immediate business needs. I would have no hesitation in recommending Michael to organisations looking for a trusted marketing leader who can quickly integrate into a business, build alignment across stakeholders and deliver meaningful results.

Working with Michael, Hazel and Lynsey at PSM Communications was a real pleasure.

We partnered with them on a case study revamp project following our rebrand after an acquisition. With more than 45 case studies across three brands, all written in different formats and tones of voice, it was no mean feat.

Michael and the team were brilliant. They rewrote each case study to align with our new tone of voice and created engaging PDF versions for every one. Throughout the project, communication was clear, and the team responded quickly to any requests. They were a pleasure to work with from start to finish. 

During my time at Huler I engaged the team at PSM to support me with building out a new go to market strategy as we went through a period of change and repositioning of the company. With our head of marketing on maternity leave I always appreciated the skills, expertise and ideas the team brought to the table. 

PSM has brought real clarity to our marketing, which has meant we are now maximising every pound of our marketing budget. I would happily talk to any business owner and share first-hand our experience of working with PSM and I would go so far to say it’s been our most rewarding outsourced experience to date.